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Refund Policy
30-Day Return Policy: You must request a return within 30 days after receiving your item.
Eligibility for Returns:
The item must be in the same condition that you received it.
Item must be unworn or unused, with tags, and in its original packaging.
Receipt or proof of purchase is required.
Initiating a Return:
Contact us at info@cbdwellnesshub.co.uk
Returns should be sent to our office address.
Items sent back without first requesting a return will not be accepted.
Contact for Return Questions:
Email: info@cbdwellnesshub.co.uk
Damages and Issues:
Inspect your order upon reception.
Contact us immediately if the item is defective or damaged or if you receive the wrong item so we can evaluate and correct the issue.
Exchanges:
Return the item you have.
Once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling Off Period:
If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason without justification.
The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Receipt or proof of purchase is required.
Refunds:
We will notify you once we’ve received and inspected your return.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
It can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@cbdwellnesshub.co.uk.