Privacy policy

Section 1 – What Do We Do With Your Information?
  • When you purchase something from our store, we collect personal information such as your name, address, email address, and telephone number as part of the buying and selling process.
  • When you browse our store, we automatically receive your computer’s IP address to help us learn about your browser and operating system.
  • With your permission, we may send you emails about our store, new products, and other updates.
Section 2 – Consent
  • How do you get my consent?
    • By providing personal information to sign up for newsletter updates or complete an order, we imply your consent to collect and use it for order updates and marketing communications only.
    • When you sign up for marketing updates via email or SMS, we provide special offers from time to time, and you can opt out at any time.
    • We will never sell your personal information to any third party.
  • How do I withdraw my consent?
    • You can unsubscribe using the link within the email or text message received.
    • Alternatively, contact us at info@cbdwellnesshub.co.uk to withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information.
Section 3 – Disclosure
  • We may disclose your personal information if required by law or if you violate our Terms of Service.
  • Payment:
    • We use Shopify payments powered by Stripe as a trusted third-party payment processor.
    • Stripe encrypts your credit card data using the Payment Card Industry Data Security Standard (PCI-DSS).
    • Your purchase transaction data is stored only as long as necessary to complete your purchase. After that, it is deleted.
    • All direct payment gateways adhere to PCI-DSS standards, ensuring secure handling of credit card information by our store and service providers.
Section 4 – Third-Party Services
  • Third-party providers will only collect, use, and disclose your information to the extent necessary to perform their services.
  • Payment gateways and other payment transaction processors have their own privacy policies, which we recommend reading to understand how your information will be handled.
  • If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction where the provider or its facilities are located.
  • Once you leave our website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
  • Links:
    • Clicking on links on our store may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 5 – Security
  • We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
  • Credit card information provided to us is encrypted using SSL and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.
Section 6 – Cookies
  • We use cookies on our website to improve the user experience.
Section 7 – Age of Consent
  • By using this site, you represent that you are at least the age of 18.
Section 8 – Changes to This Privacy Policy
  • We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website.
  • If we make material changes to this policy, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
  • If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.
Questions and Contact Information
  • To access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact our Privacy Compliance Officer at info@cbdwellnesshub.co.uk